Healter Hydro Flask Stainless Steel Thermos for Coffee Travel Vacuum Container Thermo Flask With Tea Mug 850ml

Regular price $29.99
Regular price Sale price $29.99
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DESCRIPTION

Product Details

Highlights

  • KEEPS YOUR DRINK HOT OVER 24 HOURS: Healter Vacuum Bottle is made with superior insulation, vacuum insulation creates an airless space between two walls, virtually eliminating the convection process and temperature change that keeps liquids (soup, coffee, tea) hot or cold drinks cool for up to 24 hours It’s also made with BPA-free 316 stainless steel , keeping its contents safe to consume.
  • KEEP HOT UP TO 12 HOURS- Double wall vacuum design at the highest level. With additional insulating bag for extra insulation, could keep hot up to 12 hours or keep cold up to 24 hours. For maximum thermal efficiency, we suggest you pour in hot & cold water to preheat & pre-chill for 5~10 minutes before packing food.
  • LEAK-PROOF - With silicone sealing ring, the food jar has been full sealed to prevent spilling accidents. The pressure relief valve help you easily open the flask in case of the change of pressure difference. NOTE: All the item becked by a one-year replacement and our lifetime friendly service, our service teams will be always on your side.
  • 100% SAFE FOR YOU-The inner wall made of high quality stainless steel SUS316, which is BPA free, instead of normal 304 stainless steel used in cheap flask, more friendly for human, help you enjoy a healthy lunch, aslo a long-lasting reusable container helps you reduce packing waste.
  • EASY TO CLEAN - The soup containers comes with a foldable spoon, the 8.4cm wide mouth accommodates chunky foods and allow the touch of adult hand, easy to clean. Container body Ø 9.5 cm x 12.8 cm height, total height with cover: 14 cm, container opening Ø 8.4cm, cup height 5.9 cm, weight: 400g.

Specification

  • United States

Details

If you want to custom the bottle; please contact us.

Packing

7.88 in. * 4.73 in. * 4.73 in.
1.59 lbs

Shipping

Shipping From:  United States

Shipping Method Ship-to Country/Region Shipping Cost Estimated Delivery Time
Amazon Multi-channel Fulfillment
United States(the 50 States)
 Free Shipping 3-10 Days
YunExpress
United States(the 50 States)
Flat Rate: US$ 1.58 6-10 Days
USPS
United States(the 50 States)
Flat Rate: US$ 2.11 3-10 Days
FedEx - Ground delivery
United States(the 50 States)
Flat Rate: US$ 2.11 3-10 Days

 

Return & Refund Policy

  • Return & refund application needs to be filed within 7 days from the order completed date.
  • We support order cancellation before shipping.
  • We don’t accept non-defective remorse returns.
  • If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
  • We can offer warranties to retailers in 7 days after the purchase of goods.

Delayed in transit/No tracking info.

If there is no update of the tracking info for more than 10 business days (from the time shipping label created in the logistics website): The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.

Destroyed in transit

If the order is damaged in transit, with valid proof provided. The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement. Valid Proof: screenshot of damaged indication on logistic website

Returned to sender(except case: wrong shipping address left on orders)

If tracking shows the order returned to supplier’s warehouse: The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement.

Delivered but not received

If the order shows delivered on logistic website but not received: 1) If the delivered address is different from the shipping address left on the order and confirmed by the carrier it was delivered to the wrong address, the order will be fully refunded or replaced within 3 business days. 2) If the delivered address is the same as the shipping address left on orders, and suppliers will only provide proof of delivery, the refund request will be denied.

Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories

If the packages/goods ordered have issues (damaged/broken/stains/minor/scratch/poor quality/not as described/wrong item received, missing item etc.) , with valid proof provided The order will be either replaced or refunded and the supplier may request the product to be sent back. 1) If the supplier requests the product returned, the product will either be replaced or refunded within 3 business days after product is returned. 2) If the supplier does not request the product be returned, the product will be refunded within 3 business days of the refund request. Valid Proof: photos/video of issued goods and photos of package with label.

SHIPPING

Shipping

Shipping From:  United States

Shipping Method

  • USPS
  • DHL
  • FedEx - Ground delivery
  • UPS Ground

Ship-to Country/Region

United States(the 48 States) excludes Alaska and Hawaii.

Shipping Cost

$0 - $44.95 = $4.95
$45 - $74.99 = $9.95
$75+ = Free Shipping

Estimated Delivery Time

4-8 business days (1-3 days processing time)

RETURN

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at islandergeneralstore@gmail.com. Please note that returns will need to be sent to the following address: 12 Parma, Irvine California 92602, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at islandergeneralstore@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at islandergeneralstore@gmail.com.

FAQ

1. What's your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return your item within 30 days of receiving it.

2. How do I return an item?
To initiate a return, contact us at islandergeneralstore@gmail.com. Remember to include your receipt or proof of purchase. Send your returns to: 12 Parma, Irvine California 92602, United States. Kindly wait for a return acceptance before sending any items back.

3. What conditions should the item meet for a successful return?
The item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging.

4. What if my item is damaged or defective?
Upon receiving your order, inspect it. If the item is defective, damaged, or if you've received the wrong item, contact us immediately. We'll address the issue promptly.

5. Are there items that can't be returned?
Yes, we don't accept returns for perishable goods like food, flowers, or plants. Custom or personalized products, beauty products, hazardous materials, flammable liquids, or gases are also non-returnable. Sale items and gift cards are final and cannot be returned. If unsure, feel free to ask.

6. How do refunds work?
Once we receive and inspect your return, we'll notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Note: Banks or credit card companies might take a bit longer to process and post the refund.

7. It's been more than 15 business days since my return was approved, but I haven't received my refund. What should I do?
In such cases, please contact us at islandergeneralstore@gmail.com, and we'll assist you further.

8.) Do you ship to Alaska?
Please note that currently, we do not ship to Alaska and Hawaii. If you're from these states and have placed an order, please contact us for further assistance.

For any other inquiries or concerns, don't hesitate to reach out to us at islandergeneralstore@gmail.com.

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