Cervical Neck Pillow - Neck Pain Relief Adjustable Travel Shoulder Pillow | Inflatable Pillow Cervical Traction Device

Regular price $22.95
Regular price Sale price $22.95
Sale Sold out
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DESCRIPTION

Product Details

Highlights

  • Neck Pain Relief
  • Inflatable Neck Pillow
  • Size adjustable
  • Easy to use and portable

Specification

  • Unlimited
  • 7.49 in * 9.85 in * 7.09 in
  • 0.32 lb
  • United States

Details

*Features*:

*NECK PAIN RELIEF*:Are you still suffering from a pinched nerve; sore neck or stiff neck? This traction pillow will help give a pain relief. It helps oxygenate muscles; nerves; tendons; thus decreasing pain and promoting relaxation by increasing blood circulation to the structures of the cervical spine.
*FULLY ADJUSTABLE*:The upper surface of our neck brace is made of velvet; which give you a comfortable experience. You can adjust its size by these fasten tapes according to your needs. Inflatable design allows controlling the air pressure yourself.
*UNIQUE DESIGN*:The traction pillow device is settled in a status that the back side is higher than the front side when it is inflated; which makes it more scientific and comfortable based on human body engineering theory.
*STRAINS RELIEF*:Our neck traction device can help you solve a variety of problems such as head; shoulder pain and neck strains; nervous tension; disc herniation; compression or protrusion; and restore natural neck curves.
*EASY TO USE AND CARRY*:Inflatable and lightweight compact design; which fits in your suitcase or backpack. You can easily enjoy the comfort of the neck traction anywhere and anytime.

Note:
Please allow 1-3cm deviation due to manual measurement.
Please adjust the inflation according to personal needs.

Specifications:

​ Product Type: Inflatable Traction Neck Pillow
Material: PVC & Flannel
Color: Coffee
Item Inner Size (Inflated Status): 9.5x10x10.5cm/3.74x3.94x4.14inch
Item Outer Size (Inflated Status): 19x25x18cm/7.49x9.85x7.09inch
Item Weight: 144g/0.32lbs
Inflatable Tube Length: 36cm/14.18inch
Package Size: 19x19x7cm/7.48x7.48x2.76in
Package Weight: 161g/0.35lbs

Package Lists:

1x Inflatable Neck Pillow
1x User Manual

*Shipping*

7.48 in * 7.48 in * 2.76 in
0.35 lb
Shipping From:  United States
Shipping Method Ship-to Country/Region Shipping Cost Estimated Delivery Time
DHL United States(the 50 States): excluding Alaska, Hawaii Flat Rate: US$ 2.10  2-7 Days
FedEx - Ground delivery United States(the 50 States): excluding Alaska, Hawaii Flat Rate: US$ 2.10 1-5 Days
USPS United States(the 50 States): excluding Alaska, Hawaii Flat Rate: US$ 2.10 1-5 Days
UPS Ground United States(the 50 States): excluding Alaska, Hawaii Flat Rate: US$ 2.10 1-5 Days

Return & Refund Policy

  • Return & refund application needs to be filed within 30 days from the shipped out date.
  • We don’t support order cancellation before shipping.
  • We don’t accept non-defective remorse returns.
  • If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
  • We can offer warranties to retailers in 90 days after the purchase of goods.

Delayed in transit/No tracking info.

If there is no update of the tracking info for more than 10 business days (from the time in the logistics website tracking info), the buyer shall contact help@doba.com or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations

Destroyed in transit

If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof

Returned to sender(except case: wrong shipping address left on orders)

If tracking shows the order returned to sender, the buyer can request a full refund or a redelivery. A fee will be charged to cover reshipping fee

Delivered but not received

If the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact help@doba.com or contact us through the Doba account with Contact Message.

Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories

Important Notice

1.For after-sales issues, retailers should file a return & refund application within 30 days from the shipping day.
2.We don’t support order cancellation before shipping.
3.We don’t accept non-defective remorse returns.
4.We can offer warranties to retailers within 90 days.

Service Policy for Other Refund Reasons

1.Logistic Issues

Delayed in transit/No tracking info.

If there is no update of the tracking info for more than 10 business days (from the time in the logistics website tracking info), the buyer shall contact help@doba.com or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.

Destroyed in transit

If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof.

Returned to sender

If tracking shows the order returned to sender, the buyer can request a full refund or a redelivery. A fee will be charged to cover reshipping fee.

Delivered but not received

If the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact help@doba.com or contact us through the Doba account with Contact Message.

2.Quality Issues

Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described(size/color/style), Wrong item received, Missing Item/accessories

When the buyer received the package and find products have quality issues, he/she can request a refund after return with photos or videos as a proof. If we accept the request, please make the return and upload the tracking within 15 days. In this case we would issue a 100% refund to you after you return the products in good condition. If the buyer choose to replace the products, please return the products with the quality issues to the supplier's warehouse first. After the products are received and inspected, the replacement products will be shipped.

Refunds

Refunds will be processed within 7 days after we receive your package.

 

SHIPPING

Shipping

Shipping From:  United States

Shipping Method

  • USPS
  • DHL
  • FedEx - Ground delivery
  • UPS Ground

Ship-to Country/Region

United States(the 48 States) excludes Alaska and Hawaii.

Shipping Cost

$0 - $44.95 = $4.95
$45 - $74.99 = $9.95
$75+ = Free Shipping

Estimated Delivery Time

4-8 business days (1-3 days processing time)

RETURN

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at islandergeneralstore@gmail.com. Please note that returns will need to be sent to the following address: 12 Parma, Irvine California 92602, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at islandergeneralstore@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at islandergeneralstore@gmail.com.

FAQ

1. What's your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return your item within 30 days of receiving it.

2. How do I return an item?
To initiate a return, contact us at islandergeneralstore@gmail.com. Remember to include your receipt or proof of purchase. Send your returns to: 12 Parma, Irvine California 92602, United States. Kindly wait for a return acceptance before sending any items back.

3. What conditions should the item meet for a successful return?
The item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging.

4. What if my item is damaged or defective?
Upon receiving your order, inspect it. If the item is defective, damaged, or if you've received the wrong item, contact us immediately. We'll address the issue promptly.

5. Are there items that can't be returned?
Yes, we don't accept returns for perishable goods like food, flowers, or plants. Custom or personalized products, beauty products, hazardous materials, flammable liquids, or gases are also non-returnable. Sale items and gift cards are final and cannot be returned. If unsure, feel free to ask.

6. How do refunds work?
Once we receive and inspect your return, we'll notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Note: Banks or credit card companies might take a bit longer to process and post the refund.

7. It's been more than 15 business days since my return was approved, but I haven't received my refund. What should I do?
In such cases, please contact us at islandergeneralstore@gmail.com, and we'll assist you further.

8.) Do you ship to Alaska?
Please note that currently, we do not ship to Alaska and Hawaii. If you're from these states and have placed an order, please contact us for further assistance.

For any other inquiries or concerns, don't hesitate to reach out to us at islandergeneralstore@gmail.com.

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