Portable Coffee Machine - Camping Coffee Makers Espresso Machine for Travel Outdoor Camp Coffee Maker - 1 Pc

Product Details

Specification

• Available Ship to: United States

Details

Packing

Packing Weight:0.23 lbs

Shipping From:  China

Shipping Method	Ship-to Country/Region	Shipping Cost	Estimated Delivery Time
USPS	United States(the 50 States)	Free Shipping	10-15 Days

 

Return & Refund Policy

• Return & refund application needs to be filed within 30 days from the delivered date.
• We don’t support order cancellation before shipping.
• We don’t accept non-defective remorse returns.
• If the item was delivered damaged or defective, you do not need to return them.
• We don't offer warranties to retailers.

Delayed in transit/No tracking info.

1) The buyer cannot cancel the order before shipment;

2) After the order is generated and the payment is made, the logistics track shall be online within 7 days (the status of 17 tracks is checked as accepted). If it is not online within the specified time, full refund is supported;

3) Refunds during the delivery period are not supported within the expected delivery period of the store (please see Clause 3); If it exceeds the expected delivery period of the store (please see Clause 4), refund is supported within the delivery period;

4) If the order is marked for delivery and the logistics is not properly delivered more than 15 days (including 15 days) after the delivery, full refund is supported;

5) In case of logistics delay caused by peak season, bad weather, major holidays or other external factors, if it is more than 25 days after the internet access, including non-delivery on the 25th day, full refund is supported; Other special items, such as charged, powder, liquid, paste, etc., that have not been delivered for more than 25 days after the internet access, including the 25th day, will be fully refunded;

6) If the package is damaged, the quality problem, or the goods are not on the right board, the buyer should provide the physical photos. If there is a problem with the use of the package, the buyer should provide the problem video to support the full refund and disposal of the discarded goods;

7) In case of lack of accessories, provide physical photos and give priority to reissue. If the buyer does not accept them, they will discard the goods and support full refund;

8) If it is not received, provide screenshots of customer after-sales processing at the back of the store to support full refund;

Destroyed in transit

If the order is damaged in transit, with valid proof provided. The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement. Valid Proof: screenshot of damaged indication on logistic website

Returned to sender(except case: wrong shipping address left on orders)

If tracking shows the order returned to supplier’s warehouse: The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement.

Delivered but not received

If the order shows delivered on logistic website but not received: 1) If the delivered address is different from the shipping address left on the order and confirmed by the carrier it was delivered to the wrong address, the order will be fully refunded or replaced within 3 business days. 2) If the delivered address is the same as the shipping address left on orders, and suppliers will only provide proof of delivery, the refund request will be denied.

Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories

If the packages/goods ordered have issues (damaged/broken/stains/minor/scratch/poor quality/not as described/wrong item received, missing item etc.) , with valid proof provided The order will be either replaced or refunded and the supplier may request the product to be sent back. 1) If the supplier requests the product returned, the product will either be replaced or refunded within 3 business days after product is returned. 2) If the supplier does not request the product be returned, the product will be refunded within 3 business days of the refund request. Valid Proof: photos/video of issued goods and photos of package with label.

Shipping

Shipping From:  United States

Shipping Method

• USPS
• DHL
• FedEx - Ground delivery
• UPS Ground

Ship-to Country/Region

United States(the 48 States) excludes Alaska and Hawaii.

Shipping Cost

$0 - $44.95 = $4.95
$45 - $74.99 = $9.95
$75+ = Free Shipping

Estimated Delivery Time

4-8 business days (1-3 days processing time)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at islandergeneralstore@gmail.com. Please note that returns will need to be sent to the following address: 12 Parma, Irvine California 92602, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at islandergeneralstore@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at islandergeneralstore@gmail.com.

1. What's your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return your item within 30 days of receiving it.

2. How do I return an item?
To initiate a return, contact us at islandergeneralstore@gmail.com. Remember to include your receipt or proof of purchase. Send your returns to: 12 Parma, Irvine California 92602, United States. Kindly wait for a return acceptance before sending any items back.

3. What conditions should the item meet for a successful return?
The item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging.

4. What if my item is damaged or defective?
Upon receiving your order, inspect it. If the item is defective, damaged, or if you've received the wrong item, contact us immediately. We'll address the issue promptly.

5. Are there items that can't be returned?
Yes, we don't accept returns for perishable goods like food, flowers, or plants. Custom or personalized products, beauty products, hazardous materials, flammable liquids, or gases are also non-returnable. Sale items and gift cards are final and cannot be returned. If unsure, feel free to ask.

6. How do refunds work?
Once we receive and inspect your return, we'll notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Note: Banks or credit card companies might take a bit longer to process and post the refund.

7. It's been more than 15 business days since my return was approved, but I haven't received my refund. What should I do?
In such cases, please contact us at islandergeneralstore@gmail.com, and we'll assist you further.

8.) Do you ship to Alaska?
Please note that currently, we do not ship to Alaska and Hawaii. If you're from these states and have placed an order, please contact us for further assistance.

For any other inquiries or concerns, don't hesitate to reach out to us at islandergeneralstore@gmail.com.